Resist, Regulate, Reimagine, and Reinforce: How Social Workers can Advocate for Digital Inclusion

Abstract

Algorithms have become more complex, creating artificial intelligence (AI) with the hope it will match human decision making. They are now being used behind-the-scenes in areas such as healthcare, housing and employment, and criminal justice. These computer formulas were created by a privileged set of individuals who often prioritized profitand growth over privacy and protection. This has led to gross injustices that have prevented marginalized communities from receiving care, finding jobs, or gaining freedom. Social workers must be able to digitally advocate for their clients. Resisting these technologies, regulating them through legislation, reimagining the role one can play, and reinforcing what is already experienced in day-to-day interactions with AI are all ways social workers can be involved in creating a world that is digitally inclusive.